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Assistant Resident Services Manager

Morgan McKinley
Posted a day ago, valid for 15 days
Location

Crawley, West Sussex RH10 7GY, England

Salary

£48,000 - £57,600 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Morgan McKinley is seeking a part-time Assistant Resident Services Manager for a temporary role in Crawley, requiring 25 hours of work per week.
  • The position involves supporting daily operations of residential properties, managing resident inquiries, and overseeing the move-in and move-out processes.
  • Candidates should have previous experience in property management, hospitality, or customer service, along with strong communication and organizational skills.
  • The pay rate for this role ranges from £13 to £15 per hour, plus holidays.
  • Ideal applicants should be outgoing, confident, and passionate about delivering exceptional customer service.

Are you passionate about delivering exceptional customer service? Morgan McKinley is looking for an enthusiastic and proactive Assistant Resident Services Manager to join a small team in Crawley. This role is a part time position, 25hrs a week (flexible) on a temporary basis. Ideally Monday - Friday.

As the Assistant Resident Services Manager, you'll play a vital role in supporting the day-to-day operations of the residential properties. You'll assist with resident enquiries, manage move-ins and move-outs, and ensure the residents receive the highest standard of service. This is a great opportunity for someone who enjoys working in a customer-focused environment and has a passion for property management.

Pay rate: £13ph-£15ph plus holidays

Location: Crawley - free parking on site

Assistant Resident Services Manager duties:

  • Assist with all resident enquiries via phone, email, and in person
  • Oversee the check-in/check-out process, including inventory management
  • Ensure resident communication is timely and effective
  • Work closely with the Resident Services Manager to ensure smooth property operations

The ideal Assistant Resident Services Manager will have:

  • Outgoing, confident and a real people person
  • Previous experience in property management, hospitality, or a customer service role
  • Fantastic customer service skills with brilliant telephone manner
  • Strong communication and organisational skills

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

Morgan McKinley encourages applications from all qualified candidates who represent the full diversity of communities in the UK. Accommodations are available on request for candidates taking part in all aspects of the selection process.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.