IT Support Engineer

IT Support Engineer

Crawley, West Sussex

£24,000-£29,000 (DOE) + Company Benefits

Permanent

An esteemed IT Support Company is currently seeking an IT Technician / IT Support Engineer to join their busy service desk team. You will provide Tier 1 level IT support to resolve issues allocated by the Service Desk Manager. The successful candidate will be joining a bustling and proactive environment, contributing your expertise to the seamless operation of IT services.

Sound interesting? Read on…

As the IT Support Engineer / IT Support Technician you will be responsible for working with all interested parties to establish effective relationships between stakeholders, including relationships between technology functions and their end users.

Responsibilities:

• Monitor service desk for IT issues by reviewing incoming tickets and reviewing progress.
• Supporting roll out of new applications.
• Installation and configuration of computer hardware O/S and applications.
• Oversee regular system checks and maintenance procedures to ensure alignment with optimal system functionality.

Key Skills:

• Experience of working within a network/IT field.
• Good understanding of general printing, backup, antivirus, and security principles.
• Confident in dealing with stakeholders at all levels.
• Have ability in troubleshooting Windows, Windows Servers, O365 and AD.
• Managing service desk requests through help desk systems.

** Due to the nature of the position, you must hold a full drivers license and have access to a vehicle.

Company Benefits:

• Flexible working hours
• 25 days holiday
• Excellent career path with training and development opportunities

Interested?

Apply now and we can discuss this opportunity in more detail and provide you with a more detailed job description.

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