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If you have excellent communication skills, attention to detail, and thrive in a fast-paced environment, we want to hear from you!
We're looking for a Library Officer to join Crawley Library!
Our libraries deliver essential community-based support, promoting the benefits of reading for everyone, offering a quality, trusted information service, bridging digital inclusion through supporting safe access to online resources, and curating a programme of events and activities that meet the needs of targeted audiences.
Our library staff and volunteers change people's lives for the better every day, and being part of the service offers huge job satisfaction.
Salary: £27,334 to £29,777 per annum. You will also receive an additional Crawley Allowance and entitlement to Saturday Enhancement to working 7 hours 35 minutes for 1 in 2 Saturdays.
Contract Type: Permanent
Working Pattern: Full-time (37 hours per week). This role requires the successful candidate to work a shift pattern. Monday to Saturday
Location: Crawley Library Southgate Avenue, Crawley, RH10 6HG
Interview Date: 21 November
You will need to be able to travel independently around the county, including to areas that may not be easily accessible by public transport. Pool cars and pool bikes available (subject to availability).
Shifts
Week 1:
Monday 08:30am to 5:00pm
Tuesday 08:30am to 6:05pm
Wednesday 08:30am to 1:15pm
Thursday 08:30am to 5:05pm
Friday 08:30am to 06:05pm
Saturday Off
Week 2:
Monday 08:30am to 5:00pm
Tuesday 08:30am to 6:05pm
Wednesday 08:30am to 1:15pm
Thursday OFF
Friday 08:30am to 06:05pm
Saturday 08:30am to 5:05pm
The Opportunity
Crawley is a vibrant and welcoming modern library nestled in a spacious building that features a charming café, conveniently located near the heart of the town. This community hub also proudly hosts the Business & Intellectual Property Centre and Employ Crawley.
The library partners with Crawley College, serving as the lending library for all their further and higher education courses, making it an invaluable resource for lifelong learners.
As a Library Officer, you will maintain the front-line service and supervise the library team ensuring a high level of customer care.
The role demands exceptional people management skills, a strong understanding of a library or customer service environment, and a keen ability to organize both staff and resources effectively.
You will be considered a subject matter expert in co-ordinating teams of dedicated library staff, addressing often challenging queries from the public, and ensuring that our libraries run smoothly and efficiently.
The successful candidate will work closely with the Library Manager and other senior library staff to passionately plan and deliver the service, and they may also find themselves engaged in inspiring county-wide projects and initiatives.
For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.
Working For Us
We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.
We think libraries are great places to work, where you can make a difference to local communities every day. Find out more about the variety that comes with working in a library and hear first-hand from some of our library staff here:Library Jobs - West Sussex
You will benefit from 25 days annual leave rising to 28 days after 5 years' service plus the opportunity to buy additional leave, an excellent local government pension scheme as well as a range of discounts giving our staff access to hundreds of offers.
For more information about the wide variety of benefits you can take advantage of please visit our Rewards and Benefits page.
Further Information
The reference number for this role is CPP01002.
Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and experience you can bring to the role. Please ensure all that any gaps in employment are covered in your CV.
Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to right to work within the UK, satisfactory references, and a health check.
Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.
We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.
