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Contract Manager - Reactive Maintenance

Howells Solutions Limited
Posted 20 days ago, valid for 6 days
Location

Crawley, West Sussex RH10 6GA, England

Salary

£55,000 - £58,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a Contracts Manager/Repairs Manager in Social Housing based in Crawley, offering a salary of up to £58,000 plus a package.
  • The role requires managing a team of Managers, Supervisors, and trades to ensure a high-quality repairs service is delivered.
  • Key responsibilities include leading the reactive repairs and maintenance, maintaining housing standards, and maximizing resident satisfaction.
  • The ideal candidate should have experience in managing budgets, handling complaints, and ensuring compliance with health and safety regulations.
  • A minimum of 5 years of relevant experience in a similar role is required.

Contracts Manager/Repairs Manager - Social Housing

Up to 58k plus package - Permanent

Based in Crawley

Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Repairs Manager to join their team based in Crawley. The key function of this role is to manage the team of Mangers, Supervisors and trades delivering the repairs service, ensuring a high quality and commercially focused service is delivered.

Key Responsibilities

Additional duties include:

  • To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
  • Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
  • Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
  • To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
  • Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.

Please apply online or call Mia on (phone number removed).

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