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Fleet Business Development Manager required in Southgate for a Main Dealer
Salary in the region 20k basic + Bonus + Commission + Company Car
Working hours - Monday -Friday 8:30am-6pm
The Business Development Manager will be responsible for developing incremental local business sales to improve Vehicles penetration in to the True Fleet Market, and establish lasting local relationships that deliver increased aftersales opportunities, customer retention and loyalty for both the Retailer and the Brand.
Key Tasks
- To identify and proactively develop new relationships with prospect customers and, through an effective sales process, deliver incremental True Fleet sales within a defined local area of influence
- To manage the local business opportunity within the area of influence and record all prospecting activity through the Fleet Business Partner online portal and Retailer CRM database
- To conduct agreed levels of telephone prospecting activity to new prospects, to deliver the required volumes of first appointments, demonstrations and proposals to achieve the agreed incremental sales objectives
- To provide bespoke proposals to highlight the benefits of running Vehicles to local prospects
- To deliver incremental local business sales volume profitably, while maintaining an excellent sales experience for the customer
- To promote brand Financial Services funding solutions to new prospects, to help achieve sales objectives, increase profitability and improve customer retention
- To ensure the Fleet Business Partner online portal and Retailer CRM database contains the minimum information for each qualified prospect and customer, as defined by the Fleet Sales Programme
- To work in conjunction with the Retailer aftersales department (post sale) to ensure the highest standards of customer care, to increase Brand loyalty and aid customer retention
- To work with the Fleet Sales brand Coach and i-Coach to improve and enhance the sales process and achieve true differentiation for the sales process for customers
- To prospect and capture existing clients renewals business and retain customer loyalty
Key personal Attributes and Skills
- Be self-starting, competitive, imaginative, direct, influential, persuasive, resilient and self-confident.
- Have an excellent understanding of the sales and aftersales process and how this benefits customer loyalty
- Have an excellent industry knowledge gained within motor industry
- Have proven business development skills, through achievements in generating new business in a similar role
- Strong communication and influencing skills, with particular focus on negotiating across a broad range of audiences
Measures
- Be able to build rapport and maintain long term positive relationships with customers and prospects through face to face meetings and over the phone
- Prospectecting activity vs. Key Performance Indicators
- Sales vs. objectives
- Profit on sales
- Mystery Shops
- Customer satisfaction (CEM) and retention (repeat purchase)
now with your full CV to Chloe at WeRecruit Auto quoting job reference ST1632
Automotive - Motor Trade - Management - Fleet - Fleet Sales Manager - Business Developement manager- London - North London - Finchley - Wood Green - Barnet - Potters Bar - Enfield - Whetstone - Tottenham - Walthamstow - Edgware - Colindale - Paddington - Islington - London
Full Time - Permanent - Job
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Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
