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Job title: Field Application Engineering Manager
As the Field Application Engineering Manager, you are responsible for the success of support for all existing EMEA customers in 1.0 and 2.0 - standard and custom projects. And for the successful winning of new business in 1.0 and 2.0 standards and customs to deliver rapid growth of the EMEA business. This involves extensive travel, facing and inspiring internal stakeholders and training and developing the sales team and other FAEs as we grow.
Responsibilities:
- Total customer retention - Delight existing customers with support and engineering innovations to ensure that we re-won EOLs and that they are delighted with their experience of company products and engineering.
- High win rate of all RFQs - Fast and thorough response and support to the sales team to deliver competitive solutions for our customers across all of our product sets
- Pre-sales support - Assist customers, prospects and sales team members in understanding products and perform product demonstrations for various applications/use cases - find and notice problems and propose solutions
Requirements:
- Knowledge and experience of LCDs (Essential)
- Knowledge and experience of Human-Machine Interface (HMI) and related hardware (Essential)
- Knowledge and experience in the development and implementation of BIOS/firmware and application software integration
- Knowledge and experience in developing and implementing embedded system design using x86 and ARM architectures and related operating systems, Linux, Windows 10, Android, etc.
ACS are recruiting for a Field Application Engineering Manager. If you feel that you have the skills and experience required in this advertisement to be a Field Application Engineering Manager submit your CV including an outline of your experience as a Field Application Engineering Manager. It is always a good idea to include a covering letter outlining your experience as a Field Application Engineering Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Field Application Engineering Manager role you desire.
