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We are currently recruiting on behalf of our client in the medical industry for a dedicated and compassionate Night Call Handler. This role is crucial in providing support and assistance to hospitals during night hours. Full training will be provided to ensure you are well-equipped to handle all inquiries and emergencies effectively.
Day-to-day of the role:- Answering and managing incoming calls from hospitals efficiently.
- Providing accurate information and support based on caller needs.
- Documenting and escalating calls as necessary to ensure prompt resolution and care.
- Maintaining a high level of customer service and empathy at all times.
- Excellent communication skills.
- Ability to work night shifts on a rotating schedule (4 on, 4 off).
- Strong problem-solving abilities.
- Previous experience in a customer service or medical role is advantageous but not essential.
- Comprehensive training program to fully equip you for the role.
- Competitive salary with opportunities for overtime.
- Supportive and collaborative work environment.
- Opportunities for career growth within the medical industry.
- Annual Salary: £18,500
- Potential Earnings: Up to £26,000 with overtime
- Location: [Please insert location]
- Job Type: Part-time (28 hours per week)
If you are a compassionate individual with a desire to make a difference in the medical field, we encourage you to apply. Please submit your CV to
