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AV Field Service Engineer

Clarify Consultancy Ltd
Posted 5 hours ago, valid for 3 days
Location

Crawley, West Sussex RH10 6GA, England

Salary

£38,000 - £45,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The AV Field Service Engineer position involves providing first-class service to clients by resolving issues at their sites and maintaining strong communication.
  • Candidates should have at least 2 years of experience in a professional audio, video, or video conferencing role, with skills in installation and configuration.
  • The role requires self-motivation, problem-solving abilities, and excellent interpersonal skills, along with a valid driving license due to the field-based nature of the job.
  • The company offers a competitive salary, overtime pay, flexible working hours, 25 days of holiday, and bonuses, as well as a company van, laptop, phone, and necessary tools.
  • This position also includes opportunities for training and career progression within an innovative and dynamic company.

AV Field Service Engineer

Our client, a leading communications company, is looking to recruit a self-motivated, professional, and efficient AV Field Service Engineer to supporting their client base and ensure that a first-class service is delivered.

Reporting to the Technical Director duties will include:

  • Attending client sites and resolving issues in a timely and neat manner.
  • Communicating with clients.
  • Self-motivated with a commitment to the issue at hand.
  • Using problem solving skills to find faults and consistently provide high standard solutions.
  • Delivering end users training after installation of new devices
  • Accurately completing job reports, explaining steps taken, and getting sign-off by the client
  • Accurately completing other service records
  • Building relationships with clients
  • Identifying sales opportunities with existing clients and feeding back to our Sales team
  • Conducting and recording site surveys to a high standard
  • Maintaining standards of technical excellence within the team
  • Participating in various training and development

As a successful candidate ideally, you will have at least 2 years previous experience within a professional audio, video, video conferencing or similar technical role with the ability to install, configure equipment using software tools and able to terminate cables to industry standard. Be self-motivated, reliable, possess excellent communication, analytical and interpersonal skills together with the capacity to plan and manage your own workload efficiently. As this is a field-based role a current driving licence is essential.

In return the company offers an excellent salary and overtime pay, flexible working hours, 25 days holiday, bonus together with the training and support to aid career progression within an innovative and dynamic company. The company also provide a company van, laptop, phone and necessary tools/equipment.

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