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Green Orchard Recruitment is delighted to be working on behalf of our client to recruit an Sales Administrator / Customer Service Administrator to join our client in Crediton on a permanent, full-time basis. Our client, a well-established business with over 100 employees, is seeking an individual to join their small, friendly Sales Administration / Customer Services team.
About the Role:
As a Sales Administrator / Customer Service Administrator, you will play a key role in supporting customers, focusing on incoming calls, emails orders and queries in a timely and patient manner. Given your relationships with Customers, there is the additional option to assist with Credit Control during periods of absence and annual leave. The position offers an excellent opportunity to develop your skills within a supportive and collaborative environment.
Key responsibilities include:
- Manage incoming calls and customer service enquiries in a timely and patient manner
- Accurately process customer orders providing support with pricing queries
- Provide administrative support for the team members in the office along with the sales team
- Opportunity to assist with Credit Control activities during periods of absence and annual leave
- Working with Microsoft Business Central (full training provided if not previously used)
About You:
Our client is looking for an enthusiastic individual, ideally with some prior experience in Sales Administration / Customer Service. However, what matters most is your willingness to learn and contribute to the team’s success. If you have a background in or affinity with the agricultural or rural sector, you’ll feel right at home in this environment.
What’s on Offer:
- A friendly, welcoming team in a business with an excellent company culture – proven by their high staff retention rate.
- Full training on the company's finance system, introduced in June 2023.
- Opportunities for professional development and career progression with the organisation.
- Salary of £20,000 - £25,000 per annum – depending on experience.
Why Join?
Our client is a family-run business that fosters a close-knit and positive relationship between owners and employees. With deep roots in the community and a strong reputation in the industry, they offer stability, development, and a fantastic working environment.
If you’re looking for a role where you can grow and thrive within a supportive team, this could be the perfect opportunity for you.
This is a full-time, permanent role with working hours from Monday to Friday, 08:00 - 17:00 (40 hours per week), there will also be the requirement to undertake occasional hours on up to two Saturday mornings (08:00 – 12:00) each month. This can be calculated as either additional hours in excess of your contracted 40 hours or as part of the 40 hour week, providing the opportunity for reduced hours during the week.
Green Orchard Recruitment Ltd is acting as a Recruitment Agency in relation to this role.
By applying for this role your details will be submitted to Green Orchard Recruitment. Our Candidate and Privacy Policies explaining how we will use your information are available on our website.
