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Role: Senior IT Engineer
Location: Cheshire/Crewe
Salary: 40,000
Benefits: 28 days Holiday, car allowance and pension
Your Responsibilities:
* Collaborate with and support our dynamic team, fostering a culture of success.
* Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or client site visits.
* Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients.
* Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment.
* Embrace flexibility by tackling additional duties as needed, rising to meet evolving demands.
* Pursue Microsoft Certifications for IT Professionals, advancing your skills and knowledge base.
* Conduct IT audits for new customers, delivering insightful reports and recommendations while engaging with clients to discuss findings.
* Uphold my clients health and safety procedures and policies, ensuring the well-being of both customers and colleagues.
Your Qualities and Skills:
* Exude professionalism and a positive attitude, embodying our commitment to excellence.
* Embrace a spirit of flexibility and eagerness to learn, seizing every opportunity to grow.
* Demonstrate initiative and problem-solving prowess, thriving in a dynamic environment.
* Communicate effectively, both verbally and in writing, maintaining polished presentation.
* Showcase stellar attendance and a team-oriented mindset, fostering collaboration and camaraderie.
* Possess expertise in networking, firewalls, and routing protocols, with knowledge of Microsoft's portfolio and Virtualisation Technologies.
* Navigate with ease through Microsoft Operating Systems and Office applications, leveraging your strong understanding of WAN & LAN networking concepts.
* Hold Microsoft certifications (desirable but not essential), demonstrating your commitment to continuous improvement.
This role is suitable for a candidate who is looking to get into a senior role but also remain hands on if needed. If you are interested then please apply or send your CV to ( tom . craig @ nextech - group . co .uk )
