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Crewe
Credit manager
Credit Controller

Credit Controller

Reed

Posted 20 hours ago, valid for 21 days

Crewe, Cheshire CW1 5LE

£24,000 - £27,000 per annum

Full Time

Retirement Plan

Life Insurance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The position of Credit Controller offers an annual salary ranging from £24,000 to £27,000.
Located in Crewe, this full-time, permanent role requires proven experience in a credit control position.
Candidates should possess excellent communication skills and the ability to manage high volume inbound and outbound calls.
Key responsibilities include cash collection, handling inbound calls, managing order releases, and resolving customer queries.
The role also offers benefits such as 25 days of holiday, flexible working hours, and access to a contributory workplace pension scheme.

Credit Controller

Annual Salary: £24,000 - £27,000
Location: Crewe
Job Type: Full-time, Permanent

Join our team as a Credit Controller at our head office located in Crewe. This role is perfect for individuals with excellent communication skills, experience in managing high volume inbound and outbound calls, and a keen eye for detail.

Day-to-day of the role:

Cash Collection: Proactively chase all overdue B2B & B2C debts to ensure timely payment in accordance with set terms and credit limits.
Inbound Calls: Efficiently handle inbound calls from customers and internal queries.
Order Release: Regularly review and release stopped orders, collaborating with sales teams to resolve overdue balances or queries.
Query Management: Identify and resolve customer queries by liaising with sales teams to maintain high service levels.
Ledger Management: Conduct regular reviews of debt ledgers, perform account reconciliations, and manage unallocated cash.

Required Skills & Qualifications:

Proven experience in a credit control role.
Strong capability in handling high volume calls.
Excellent communication and interpersonal skills.
High level of accuracy and attention to detail.
Ability to work independently and as part of a team.

Benefits:

25 days holiday plus bank holidays, with the option to purchase up to 5 extra holidays per year.
Flexible working hours (Monday to Friday, shifts between 8.30 am and 5.30 pm).
Monthly employee recognition awards and long service awards.
Access to free virtual fitness sessions.
Contributory workplace pension scheme.
Healthcare cashback plan and life assurance scheme.
Cycle to work scheme.
On-site gym and parking facilities

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