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Customer Service Assistant

Clockwork Recruitment Ltd
Posted 2 days ago, valid for a month
Location

Crewe, Cheshire CW1 5LE

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking a Customer Service Assistant for a global FMCG brand to support order processing and administrative tasks.
  • The role involves processing customer orders using SAP, responding to enquiries, and maintaining customer information.
  • Candidates should have experience in customer service and order processing, with SAP experience preferred.
  • This is a 12-week contract position with working hours from Monday to Friday, 9:00 AM to 2:00 PM.
  • The salary for this role is £27,000 pro rata.

We are recruiting on behalf of our client, a global FMCG brand, for a Customer Service Assistant to support their team with order processing and administrative tasks. This is a fantastic opportunity to work within a dynamic environment, ensuring smooth customer operations.

KEY RESPONSIBILITIES:

  • Process customer orders using SAP, ensuring accuracy and efficiency.
  • Handle administrative tasks related to customer service.
  • Respond to customer enquiries via email, providing clear and timely information.
  • Maintain and update customer information in the company database.
  • Liaise with internal departments to manage orders, returns, and resolve any issues.

ABOUT YOU:

  • Experience in customer service and order processing (SAP experience preferred).
  • Strong administrative and organisational skills.
  • Excellent written and verbal communication.
  • Ability to work efficiently and accurately within a fast-paced environment.

BENEFITS:

  • Duration: 12-Week Contract
  • Hours: Monday - Friday, 9:00 AM - 2:00 PM
  • Salary: £27,000 Pro Rata

Clockwork Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Clockwork is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Clockwork Recruitment. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.