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Collections Advisor

Collections Advisor

Axon Moore Group Ltd

Posted 20 hours ago, valid for 11 days

Crewe, Cheshire CW2 5AH

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The Collections Advisor position is located in Crewe with a salary of up to £25,000.
The role is full-time and permanent, focusing on debt collection in a large credit control team.
Candidates should have previous experience in a busy customer-focused environment and be adaptable to various situations.
The position offers hybrid working with three days in the office, along with benefits like 25 days of annual leave and an onsite gym.
Shift patterns are between 8:30 am and 5:30 pm, and the role is suitable for confident individuals with good communication skills.

Collections AdvisorLocation: Crewe Salary: Up to £25,000 Axon Moore are currently working with a high grow utilities company in Crewe looking to appoint a full time permanent Collections Advisor / Junior Credit Controller. My client has grown both organically and through multiple acquisitions and focuses on service and their customers. You will be joining a large credit control team responsible for the collection of debt. This role will suit a confident individual who can work at speed and is adaptable to the situation presented. Benefits:

Salary up to £25,000
Hybrid working (3 days in the office)
Shift patterns between 8:30am – 5:30pm
Onsite gym
25 days annual leave plus bank holidays
Ability to purchase extra annual leave
Employee recognition awards

Daily duties:

Actively chase all overdue B2B & B2C overdue to ensure invoices due are paid on time in line with payment terms and credit limits.
Manage inbound customer and internal depot calls.
Review stopped orders regularly for release and work alongside our Sales Depots to clear any overdue balances or queries.
Identify queries and liaise with our Sales Depots to effectively resolve customer queries to maintain good customer services levels.
Regular debt ledger review, account reconciliations and unallocated cash.

Personal Experience:

Previous experience in a busy customer focused enviroment
Ability to adapt to each situation presented
Good telephone manager / confident at communicating at all levels

Please get in contact with Charlotte Hilton at for more information.

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