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1st/2nd Line Technical Support Engineer

ALTERED RESOURCING LTD
Posted 13 hours ago, valid for 5 days
Location

Crewe, Cheshire CW1 5LE

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • My client, a Microsoft Partner based in Cheshire, is looking to hire a 1st/2nd Line Technical Support Engineer with a salary of £28,000 plus bonuses and benefits.
  • The role offers independence and the opportunity to tailor your work while gaining exposure to various technologies and tasks.
  • Candidates should have experience in a helpdesk or technical support role, specifically with Windows-based support, Microsoft 365, and printer and network support.
  • The position includes fantastic training opportunities, including the chance to earn CompTIA and Microsoft certifications.
  • A driving license and own means of transport are essential, and while experience with Apple Macs, Azure, and Hyper-V is beneficial, it is not mandatory.

1st/2nd Line Technical Support Engineer

£28,000 - plus bonus, healthcare, training, pension, hybrid working

Cheshire

My client, a Microsoft Partner based in Cheshire are looking to hire.

This is working for a growing & established company. You will be working as a 1st/2nd Line Technical Support Engineer.

This role as a 1st/2nd Line Technical Support Engineer will give you independence & a chance to make your own work/ build this role around you. Every day will be different allowing you to get exposure to a range of tasks, using different technologies.

This is an exciting & varied role which can take your career anywhere, i.e., you can specialise in anything if you have a passion for it.

The client is looking for someone coming from a helpdesk/technical support role, with a willingness to learn & grow.

This 1st/2nd Line Technical Support Engineer opportunity comes with fantastic training, including the opportunity to gain CompTIA and Microsoft certifications. You will have great training resources & the opportunity to learn from senior staff.

For this role a driving license and own means of transport is essential.

Experience needed in this 1st/2nd Line Technical Support Engineer role:

  • Experience working with Windows-based support.
  • Experience working with Microsoft 365.
  • Experience with printer & network support.
  • Experience with Active Directory & Group Policy.
  • Experience with Apple Macs, Azure and Hyper-V would be beneficial.
  • Experience with DHCP / DNS would be advantageous, but not essential.

If you would like to know more please do get in touch.

*Unfortunately, this company is unable to provide sponsorship

Keywords:

1st, 2nd, Support, IT, Technical, Troubleshoot, Troubleshooting, Helpdesk, ServiceDesk, Office365, Windows, Supporting, Engineer, Analyst, AD, Active Directory, Group Policy

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.