We require an IT Engineer to join a well-established and trusted solutions business out of their Crewe office. This will be a varied role well suited to an engineer with a passion for IT and a thirst for knowledge.
Youll be working with:
- SQL / MySQL
- PowerShell, CMD
- Networking (TCP/IP, VLANs, Routing, Switching, Firewalls)
- Hyper-V & VMware
- Windows & Linux
- MacOS
- Azure
- Hardware
Day to day youll be:
- Providing technical support across a range of technologies
- Working under pressure during high priority incidents
- Delivering outstanding customer service through understanding the users needs.
- Managing the internal IT Infrastructure and serving as the escalation point for the 2nd line team, ensuring timely and effective resolution of technical issues.
- Responsible for diagnosing a wide range of technical issues, such as networking faults, database issues and system errors.
- Mentoring and helping develop 1st and 2nd line support engineers
- Working with customers to understand their technical requirements and creating tailored solutions to resolve their issues.
- Pursuing personal development of your knowledge base to effectively perform the role at a high standard.
Benefits and Perks:
- 23 days (+bank holidays) annual leave
- Industry certifications & training course funded by the business
- Regular company social events
- Extra commission scheme incentive
- Private medical
- Early finish on Fridays
- Free parking
If youre excited about solving varied technical issues in an environment that will test your abilities as an engineer then please apply with your CV
IT Engineer | IT Support Engineer | 3rd line Support Engineer | IT Analyst | Technical Services Engineer | Systems Engineer | Senior IT Engineer | NetworkEngineer | Database Engineer | DBA