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Job Title: Senior 2nd Line IT Engineer
Location: Cheshire
Job Type: Office & Field based
Salary: 40,000 DOE
Our client is dedicated to providing top-tier IT services to a diverse range of clients. They pride themselves on their customer-focused approach and ability to solve complex technical problems efficiently and effectively. We are looking for a Senior 2nd Line IT Support Engineer to join their team and help continue to deliver exceptional support to a wide range of clients.
Please note a driving licence and own vehicle (mileage paid) is required. Company van can also be provided.
Key Responsibilities:
- Work on various client based projects
- Resolve complex technical issues
- Site visits, audit new customers, suggesting recommendations
- Diagnose software and hardware faults
- Helpdesk support for AV, phone, hardware issues
Personal Attributes:
- Extensive use of Office 365 package
- Knowledge on firewall, networking/security procedures, routing & switches
- Understanding of Network protocols - DNS, DHCP, TCP/IP, WAN, LAN
- Experience with virtualisation - Hyper-V / VMWare / Citrix etc
- MS Certs highly desired
- Fantastic communication skills, confident talking with seniors
- Enthusiastic with a can-do attitude
- Great team player, happy to help each other out
Benefits:
- Company vehicle / or mileage paid
- Free parking on site
- 28 Days annual leave
- Workplace pension
- Collaborative and supportive team environment
- Additional on call or call out fee's provided
If you are a motivated and skilled IT professional looking for a challenging and rewarding role, we would love to hear from you! Please apply for immediate consideration and interview!
Key Words: Senior IT Technician, 2nd line, 2nd/3rd line, Senior IT Engineer, Field Engineer, MSP Engineer
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
