Head of Operations - Bespoke Manufacturing

HEAD OF OPERATIONS - BESPOKE MANUFACTURING

CREWE, CHESHIRE

UP TO 100,000 + BONUS + COMPANY CAR / CAR ALLOWANCE + BENEFITS

THE COMPANY:

We've been exclusively appointed to conduct a retained search for a Head of Operations / Operations Manager to join a highly successful and fast-growing Bespoke Manufacturing / Engineering business in Crewe.

The business has built a reputation for manufacturing innovative products to a very high standard and as result, they've achieved preferred supplier status with some of the world's leading brands, this has led to consistent year on year growth.

As part of their strategic growth plans to treble the size of the business, they now seek a highly experienced Head of Operations / Operations Manager who has worked the Bespoke Manufacturing / Engineering sector. The successful candidate will lead key departments such as Manufacturing, Logistics, Warehousing and Procurement, whilst ensuring scalable processes are in place to support growth.

This is a great opportunity to join a highly driven, fast growing and entrepreneurial business where you can enjoy a long-term career.

THE HEAD OF OPERATIONS / OPERATIONS MANAGER ROLE:

• Overseeing all manufacturing and engineering operations to ensure efficient, high-quality production, to schedule, and deliver agreed results to their customers within the agreed timescale.
• Responsible for leading a direct team of 3 to 4 Direct Reports, with an indirect team of 35-40 people across departments such as Manufacturing, Logistics, Warehousing, and Procurement
• Implementing and managing LEAN processes to drive continuous improvement and operational excellence.
• Developing and managing production schedules, inventory control, materials planning, labour and contingency plans to ensure BAU at all times.
• Monitoring key performance metrics and implementing data-driven strategies to optimise processes.
• Collaborating with the leadership team to forecast demand, manage budgets, and drive profitability.
• Demonstrating strong financial awareness and experience with resource planning and budgeting
• Working with modern ERP systems to streamline operations and support data-driven decision making. Driving adoption throughout the organisation and making improvements where required.
• Identifying and addressing bottlenecks, inefficiencies, and areas for improvement
• Reviewing and implementing solid SOPs and ensuring that all processes are scalable and align to the company's growth and profitability objectives.
• Leading and developing the operations team, providing coaching, training, and performance management

THE PERSON:

• The successful candidate will need to have current experience in an Operations Manager, or similar role, such as Head of Operations or Operations Director, within a Engineering and/or Manufacturing business.
• Experience in Bespoke Manufacturing / Bespoke Engineering is essential within a business within a 50m+ Turnover Business.
• Very strong leadership qualities with experience of Managing multi-disciplined teams such as Manufacturing, Production, Supply Chain, Logistics, Procurement & Transport
• A good mix of Operational & Strategic Leadership Experience
• Expertise in implementing and managing LEAN manufacturing processes.
• Strong financial acumen and budgeting skills
• Experience with modern ERP systems
• Excellent communication, problem-solving, and decision-making abilities

TO APPLY: Please send your CV for the Head of Operations / Operations Manager via the advert for immediate consideration. Shortlisted candidates will be contacted to for a discussion about the opportunity before your CV is shared with our client.

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