Unfinished Basket Sales Advisor

Unfinished Basket Sales Advisor
24,000 per annum plus unlimited commission
FULL TIME, 40 HOURS A WEEK, 8:50 am to 5:20 pm
On-Site in Crewe, H2e Commerce, Unit 13 Orion Park, Crewe, CW1 6NG

Founded in 2001, H2eCommerce are specialists in selling printer consumables, printers, stationary and office supplies.
Based in Cheshire across two sites in Winsford and Crewe, the award-winning company is run by a team of industry experts, sourcing the best quality ink and toner cartridges available for our customers. These high-quality printer consumables are either newly released original products or ink and toner cartridges which are compatible with an original product.

We aim to offer the best choice of quality and high-value Own Brand compatibles in the UK, bringing a low-cost alternative for our business and domestic customers alike.

Cartridge People is the number one retailer of compatible printer cartridges with over 1,000,000 sold every year. We pride ourselves on our award-winning customer service and top quality Own Brand ink and toner cartridges that have helped businesses and households all over the UK cut down on their printing costs.

(url removed) is the UK-based specialist 3D printing expert, offering the biggest range of 3D printers, filaments and accessories in the UK at the best prices, guaranteed!

We are looking for an experienced Unfinished Basket Sales Advisor to join our busy and expanding team.
Reporting to the Head of Sales, the Unfinished Basket Sales Advisors will call customers and close the deal. Are they having issues checking out? Provide assistance. Not sure if they can get the product cheaper? Provide assurance. The Unfinished Basket Sales Advisor closes the sale by providing genuine advice and knowledge and earns a nice commission for doing so.

The sales department has a great sense of fun and love to celebrate success. The focus is on hitting goals and we celebrate those goals when they are achieved. Targets are realistic and you will be able to earn a good monthly bonus on top of your salary. How much the bonus is, is all down to you and your selling skills. The sky is the limit.

Main duties of the role:

* Outbound sales calling
* Promotion of own-brand products
* Meet and exceed individual targets
* Advise on customer queries and recommend suitable products
* Build relationships with customers
* Accurately maintain database

Skills Required:

* Experience of twelve or more months in an outbound telesales role
* Naturally positive communicator, a real people person!
* Problem solver, helpful nature
* Able to multitask
* Confident and enthusiastic with a friendly disposition
* Team player
* Positive 'can do' attitude
* Attention to detail, high levels of accuracy
* Competent with Excel
* The ability to actively listen, influence and negotiate with customers

Company Benefits

* Competitive salary with annual salary reviews
* 29 days annual leave with an additional day of leave for each full year spent with the company, up to 34 days per year
* Genuine potential for career progression and training with clear development objectives and support
* Death in service insurance at 3 x annual salary
* Pension
* Generous long-service cash rewards from 5 years of service
* Cycle to work scheme
* Discounted Gym Memberships
* Staff discount on products
* Staff recognition scheme
* Staff referral scheme with cash rewards
* GP access and mental health counselling support
* Yearly flu vaccinations
* Specsavers vision/ eye care
* Free parking with easy access to rail and bus routes
* Fun and exciting social and team-building events

To apply for the role, please click "APPLY" to send your CV.