Discover an amazing opportunity with a global Roadside Breakdown provider!
Roadside Patrol Technician, based from home required to cover Crewe and surrounding areas.
Roadside Technician - Crewe
Salary: Basic £36,640 + Bonus + Guaranteed Bonus for first year
Working Hours: To be discussed. No working overnight and no 12 hour shifts. 2.5 weekends off per month.
Our client is seeking an experienced Vehicle Technician / Mechanic to provide a professional, effective and quality roadside assistance service to our clients’ customers.
You need to be a team player, able to work to deadlines and have the ability to use your own initiative.
Th ideal candidate will be an experienced Vehicle Technician who possess a natural aptitude for mechanical diagnosis and repair.
Roadside Repair & Assistance
To attend all breakdowns as requested by the Operations Centre. To affect all repairs efficiently, competently, and to the correct standard. To maintain and develop skills in all aspects of repair, service and maintenance. To make full use of all equipment and training provided to ensure maximum roadside repair rate. To inform the Operations Centre of the outcome of each job to request further assistance if required.
Customer Service
To ensure that the service provided to the customer is of the highest standard in keeping with the brand image and the company’s standards.
Vehicle Maintenance
To ensure that the Customer Service Vehicle is correctly maintained and serviced and to ensure this is done at a time which minimises 'down time’. To ensure that the interior and exterior of the vehicle are clean and tidy at all times that all parts and equipment are on board.
Telephone Assistance
To provide, when requested, technical assistance on the telephone to Recovery Operators, Customers and Operations Co-ordinators. Administration To ensure that all paperwork and procedures relating to the vehicle, parts and assistance is completed in a timely manner. To ensure all warranty and goodwill procedures are followed.
Education/Training/Qualifications
Essential:
- Good standard of general education
- NVQ 3 in Vehicle Maintenance and repair or equivalent
- Full Category B Driving Licence - NO MORE THAN 6 points
Benefits
- Pension Scheme
- Life Assurance
- Private Medical Cover (after 12 months)
- Mobile Phone
If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company, then APPLY today!
If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application.