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Massey Feeds
Posted 2 days ago, valid for a month
Crewe, Cheshire CW1 2PT, England
£24,000 - £28,800 per annum
Full Time
Life Insurance
Employee Discounts
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Sonic Summary
- Massey Feeds is a progressive family business focused on employee and customer care, seeking a customer service representative.
- The role involves handling customer inquiries, processing orders, and managing payments, with a requirement of at least 1 year of experience in a similar position.
- Candidates should have a GCSE or equivalent education, and the working hours are Monday to Friday from 08:30 to 17:30.
- The salary for this position is competitive, and benefits include a company pension, additional holidays with service, and employee discounts.
- Massey Feeds prides itself on being a trusted partner to the farming community, delivering high-quality animal feed efficiently.
Duties include:
Answering phone to customers, suppliers, and sales representatives
Serving customers at the front desk and taking payment
Processing and amending sales orders which come in via email/ phone/ in person
Liaising with sales, transport, and production teams
Order confirmations
Invoicing and crediting customer accounts
Dealing with customer queries and complaints
Processing of customer payments via cheque/ card and cash
General office administrative tasks
Hours of work are Monday to Friday 0830hrs-1730hrs
Benefits:
Company pension
Group Life Assurance Scheme
Additional holidays with years of service
Optional Accident Insurance
Cycle to work scheme
Employee discount
Free parking
On-site parking
Education:
GCSE or equivalent (preferred)
Massey Feeds are a progressive 5th generation family-owned business who are an integral part of the food chain, working in partnership with the local and national farming community.
Our team of trusted, respected, reliable experts provide research-based animal nutrition knowledge, innovation, and flexibility to the farming community as they seek to add value and promote profitability on their farms.
By all working together, we will consistently and efficiently manufacture and deliver top quality feed, adhering to and supporting our Feed Assurance Scheme requirements. Our Customer Service team will ensure you receive the feed you want, when you need it in a polite and friendly manner.
