Receptionist

Are you a driven and highly motivated individual who is committed to providing the very highest standards of customer service? We are looking for an experienced multi-skilled full time Hotel Receptionist to join their current reservations team. This is a customer service and administrative position working with a friendly team in a recently upgraded hotel in a beautiful seaside town on the Llyn Peninsula.

As a Hotel Receptionist your duties will be: 

• Taking reservations and handling general requests made by guests during their stay
• Dealing with reservations by phone, e-mail, letter, fax or face-to-face
• Checking guests into and out of the hotel, allocating rooms and handing out keys
• Dealing with special requests from guests
• Covering after hours bar duties
• Assisting with Breakfast and Evening Meal service
• Answering questions about facilities in the hotel and the surrounding area
• Day to day administration duties including sending out brochures, data input, filing, cashiering

We would love to see your CV if you have the following skills and experience:

• Previous reception, customer service and administrative experience within the hospitality industry
• Confident dealing with the public over the phone and face to face
• IT literacy with Microsoft Word, Excel, Outlook and database
• Excellent telephone manner, Professional and presentable demeanour
• The ability to multitask, prioritise workload and stay calm under pressure
• An organised problem-solver with high level of attention to detail
• Flexible to work a variety of shifts, including evenings and weekends
• This hotel in not on the public transport route so having own transport would be an essential

The working hours are on a rota basis working either a day or an evening shift including weekends and public holidays. With a starting salary of £24,267 per annum.

If this is the role for you, please apply today!