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Complaints Administrator

Adecco
Posted a month ago, valid for 10 days
Location

Croydon, Surrey CR0 5RD

Salary

£17.54 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Job Title: Complaints Administrator
  • Location: Croydon (Hybrid working, 2 days office / 3 days remote)
  • Hours: 20 hours a week (Mon-Fri, 4 hours a day)
  • Salary: £17.54 per hour PAYE
  • Experience: Admin experience required, ASAP start

Complaints Administrator

Croydon (Hybrid working, 2 days office / 3 days remote)

20 hours a week (Mon-Fri, 4 hours a day)

£17.54 per hour PAYE

ASAP start

Duties

  • To provide admin support to the Customer Insight Team
  • To ensure accurate and effective record keeping
  • To manage conflicting responsivities in set time scales
  • To manage multiple inboxes to ensure a response can be provided
  • To work with internal teams to ensure a complaint response can be delivered

Person Spec

  • Admin experience
  • Organisation skills
  • Customer service skill
  • Record keeping
  • Managing priorities

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.