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NPS Case Admin (Band 2)-CROYDON

Brook Street UK
Posted 6 days ago, valid for 16 hours
Location

Croydon, Surrey CR0, England

Salary

£13.58 per hour

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Croydon Probation Office is hiring a Case Administrator/Support Worker with a pay rate of £13.58 per hour.
  • Applicants are required to have excellent communication skills, high IT literacy, and the ability to manage competing demands in a fast-paced environment.
  • The successful candidate will provide administrative support to a senior probation officer, including tasks like taking meeting minutes, arranging appointments, and proofreading reports.
  • This full-time position is office-based, with working hours from 9 AM to 5 PM, and is expected to last until April 7, 2025, with the possibility of extension.
  • Candidates should have a proven track record in organization and administration, although the job description does not specify a required number of years of experience.

PAY

£13.58ph


Booking number

390872


COMPANY

Croydon probation office


JOB ROLE

BAND 2


LOCATION

NPS Croydon Probation Office 4 Whitgift Street Croydon CR0 1EX United Kingdom


JD


This is a Case Administrator/Support Worker role. Applicants must have excellent cross-grade communication and interpersonal skills; a high level of IT literacy (including experience of O365 applications such as Outlook, TEAMS, Word and Excel); be able to operate in a fast-paced, risk-orientated environment; and be able to respond quickly and confidently to competing demands with excellent time management skills. The successful candidate will have a proven track record of effective organization and administration. This is a discrete role working to support a senior probation officer with Dyslexia. It is anticipated that the task list will include but will not necessarily be limited to the following: Change font and colour of text in selected emails; change font and colour of text in selected documents; attend and take minutes of selected meetings; type up handwritten notes; arrange meetings with other professionals via email or phone calls; diarise meetings and tasks in calendar; print off selected documents; assist in the completion of pre-case allocation checklists; proof read reports; add contact log entries in case management system as directed; navigate OneNote; ensure deadlines are met regarding reports; liaise closely with other staff and administrators.

Vetting to standard EL1 will be undertaken by PS, prior to start. This will be a long term booking, subject to review.


HMPPS vetting


WORKING HOURS

Full time office based 9-5


CONTRACT END

07/04/2025-with potential to extend, NOT guaranteed

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.