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Contract Manager
The Vacancy
We are excited to offer an opportunity for a Contracts Manager to join our clients team within the Responsive Maintenance division. Based in the Croydon office , you will be responsible for managing a social housing contract with an estimated value of £20m and 8 years remaining. This contract will cover Reactive, Disrepair, Voids, and D&M workstreams.
Key Accountabilities include:
- Lead and manage a team of 100 staff, not including the supply chain, which includes Supervisors, Administrators, Planners, and Operatives
Oversee customer satisfaction and ensure it meets contract expectations
Ensure large multi-trade jobs are scheduled correctly, with clarity on required trades and timeframes
Manage adherence to policies on attendance, mobile phones, driving, smoking, alcohol, and drugs, taking appropriate action when policies are not followed
Collaborate with the Commercial team to identify and address invoicing issues affecting profit and loss margins
Ensure compliance with Health and Safety regulations and operating frameworks
Report to the Operations Manager
We are looking for an experienced Contracts Manager who:
- Has experience in the Repairs and Maintenance sector
Has a proven track record in managing large maintenance contracts (ideally within social housing)
Has experience managing a large and diverse direct labour team and supply chain
Has a strong understanding of Health and Safety management
Has commercial acumen and experience in managing large maintenance contracts
Is willing to work overtime when necessary
A full UK driving licence is required.
To succeed in this role, you will need to be an excellent communicator, able to influence at all levels. You should be highly organised, a strong leader, and driven to deliver excellent customer and client satisfaction.
For more details, please call Kiera on (phone number removed) or please send your most up to date CV to (url removed)
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Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
