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Job Title: Service Advisor
Location: Croydon, London
Join the Team at One of the UK's Leading Automotive Brands!
Are you passionate about cars and delivering exceptional customer experiences? We're looking for a Service Advisor to join our Lexus Croydon dealership! This role offers unlimited upsell commission, a team bonus, and the opportunity to work with one of the most innovative hybrid technology brands.
What You'll Do:
- Be the face of our service department-greet customers in person and over the phone.
- Manage service and MOT bookings, ensuring smooth and efficient processes.
- Present repair options and costs transparently to customers.
- Provide an honest and memorable sales experience, ensuring customer satisfaction every step of the way.
- Upsell additional services, products, or plans, boosting your earning potential.
- Stay organised and proactive in a fast-paced environment, ensuring all work is completed on time and customers are kept informed.
What We're Looking For:
- Experience as a Service Advisor is a must.
- A natural ability to deliver exceptional customer service and a desire to sell.
- A full UK driving licence.
- Someone who thrives under pressure and in a dynamic, fast-paced environment.
- A drive to succeed and grow within the automotive industry.
Why Join Us?
- A competitive basic salary with unlimited commission potential.
- An employee-focused workplace that values your growth and career aspirations.
- Comprehensive benefits including pension, healthcare, and car leasing schemes.
- Manufacturer-backed training to enhance your skills, especially with hybrid technology.
- Exciting progression opportunities with a business that's growing and evolving.
About Us:
We are one of the UK's leading Toyota and Lexus automotive dealership groups, with over 500 employees across 11 retail dealerships, we're dedicated to excellence, innovation, and customer satisfaction.
What's Next?
Ready to take your career to the next level with a team that's as driven as you are?
Apply now and become part of a company that's shaping the future of automotive service and sales
