A great opportunity for a Housekeeper to join our team at 'Enclave: Croydon’, our brand-new, market leading, 50-storey Co-Living tower in Croydon.

We’re looking for someone with experience, positivity and commitment.

With 817-apartments, this isn’t a role for the faint-hearted, but it is a unique opportunity to be part of something record-breaking and help forge the Enclave brand.

Key responsibilities:

Customer service and team

Contribute to a happy, motivated and ambitious team that’s task driven.
High level of customer service, ensuring residents have the best possible experience and become our ambassadors.
Undertake housekeeping tasks both in amenity areas and within apartments to a high standard.
Contribute to ensuring the site is always compliant, with high standards of health and safety.
Deal with complaints with empathy, and praise with modesty.

Operational/Compliance

Ensure housekeeping tasks are carried out in line with the Outpost Response Matrix
Review site risk assessments and ensure proper safety techniques are followed at all times.
Report any incidents or accidents to the Facilities Manager and ensure they’re recorded correctly.
Maintain stock levels.
Ensure cleanliness throughout communal refuse and recycling areas.
Assist in moving furniture and other items around site as and when required.
Offer suggestions to improve operational performance.

This role includes a 5% discretionary bonus.