CV Sales Administrator

CV Sales Administrator - Engineering - Croydon - 6 months contract - up to £35000 - office based

Hello Recruitment is pleased to be recruiting a CV Sales Administrator for a large engineering business based in Croydon, Surrey

Core responsibilities

• Handle enquiries from customers regarding products, services and order status.
• Respond to customer inquiries and resolve issues in a timely manner.
• Ensure customer information is accurate and up to date in company records.
• Administration support for quotation of all new projects.
• Liase with material control and manufacturing departments for delivery promises.
• Booking out of service exchange, repair transmissions, spring couplings etc.
• Inputting and booking out of spare part orders.
• Maintain up to date records on transmissions outstanding with customers.
• Process and track sales orders, ensuring timely delivery and customer satisfaction.
• Support warranty claim system working closely with other team members and service team.
• Carry out back-to-back ordering for parts from Germany when required.
• Liaise with Germany to progress urgent orders.
• Assisting in other company projects or tasks as and when required.

Professional Experience & Education

• From a technical mechanical sales admin background.
• Experience of dealing directly with customer.
• Commercial acumen.
• Good telephone manner.
• Excel, Word, Communication skills,
• Strong organizational and multi-tasking skills

Package Details:-

• Fixed Term Contract, full-time contract
• 5-day week, Mon - Thur 08:30-16:30, Fri 08:30 - 15:30 (36.5 hour working week).
• £30k - £35k (dependent on experience).
• Annual Bonus (pro rata on year of joining).
• 25 days holiday (pro rata).
• Pensions 3% EE and 6% ER.
• Life Assurance.
• Salary/Bonus Sacrifice.
• Private Health Care.
• Dental Health Care.
• Cycle to work scheme.