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Hire Desk Controller

PATH Recruitment Ltd
Posted 8 hours ago, valid for 14 days
Location

Croydon, Surrey CR0 5RD

Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Hire Desk Controller will serve as the first point of contact for customers at a leading plant and tool hire company in Addington.
  • The role offers a salary range of £35k-£40k depending on experience and requires prior industry experience.
  • Working hours are Monday to Friday, with benefits including 20 days of holiday, a pension scheme, and free on-site parking.
  • The successful candidate will be responsible for building relationships with clients, managing hires, and resolving queries professionally.
  • Experience in roles such as Hire Controller or Plant Coordinator is preferred for applicants.

Hire Desk Controller - Be the customer's first point of contact and work with a great hire desk team. Join a leading provider of plant and tool hire to the construction and civil engineering sectors to work at their office local to Addington! 

Benefits for the Hire Desk Controller:

  • Circa £35k-£40k DOE
  • Monday-Friday working hours 
  • 20 days holiday plus bank holidays 
  • Pension Scheme
  • Free on-site Parking!
  • Ongoing training & career progression

The Company

You will be joining a reputable hire company that brings extensive experience and expertise throughout their business from their trained engineers and drivers, to the hire desk and management. Their dedication to exceptional customer service along with continual investment within their fleet has provided them with a strong reputation of delivering high quality equipment. Due to their ongoing success, they are recruiting for a hire desk controller who has experience within the industry that can join their team. 

Responsibilities of the Hire Desk Controller:

  • Build important relationships with internal and external clients.
  • You will be dealing with on/off hires 
  • Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times.
  • You will be resolving any queries or claims as the Hire Desk Controller that arise in a professional manner, ensuring all paperwork is completed and up to date.
  • You may use Syrinx, Insphire, or a similar CRM system.

The Hire Desk Controller may have experience within plant hire, tool hire, powered access hire, accommodation hire or similarto be considered. 

You may have worked as a Hire Controller, Hire Desk Controller, Hire Negotiator, Plant Controller, Plant Administrator, Plant Coordinator, Hire Coordinator, Hire & Sales Manager, Hire Administrator, Rental Manager or similar. 

Hit the APPLY button now to be considered or find out more information about this Hire Desk Controller role by calling Gina on or

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.