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A1 Personnel are currently recruiting for a Sales Administrator for a 6month contract (potental extension available( on behalf of our client based in Croydon.
Duties and Responsibilities:
- Handle enquiries from customers regarding products, services and order status.
- Respond to customer inquiries and resolve issues in a timely manner.
- Ensure customer information is accurate and up to date in company records.
- Administration support for quotation of all new projects.
- Liase with material control and manufacturing departments for delivery promises.
- Booking out of service exchange, repair transmissions, etc.
- Inputting and booking out of spare part orders.
- Maintain up to date records on transmissions outstanding with customers.
- Process and track sales orders, ensuring timely delivery and customer satisfaction.
- Support warranty claim system working closely with other team members and service team.
- Liaise with other departments for urgent orders.
- Assisting in other company projects or tasks as and when required.
Requirements:
- From a technical mechanical sales admin background.
- Experience of dealing directly with customer.
- Commercial acumen.
- Good telephone manner.
- Excel, Word, Communication skills,
- Strong organizational and multi-tasking skills
Package Details:-
- Fixed Term Contract, full-time contract
- 5-day week, Mon - Thur 08:30-16:30, Fri 08:30 - 15:30 (36.5 hour working week).
- £30k - £35k (dependent on experience).
- Annual Bonus (pro rata on year of joining).
- 25 days holiday (pro rata).
- Pensions 3% EE and 6% ER.
- Life Assurance.
- Salary/Bonus Sacrifice.
- Private Health Care.
- Dental Health Care.
- Cycle to work scheme.
