Facilities Team Leader

Position - Facilities Team Leader

Salary - 36,000 - 40,000 per year (Depending on experience)

Location - South London (overseeing 5 properties)

Working Hours - 37.5 hours per week, working 5 out of 7 days (predominantly Monday to Friday, with one weekend shift per month; on-call on weekends, with 2 days off during the week)

Job Type - Permanent

Recruiter - Total Staff, recruiting on behalf of a student accommodation company.

About the Role

We have an exciting opportunity for a Facilities Team Leader to oversee the facilities management operations across 5 student accommodation properties in South London, comprising around 1,600 beds. You'll lead a team of 10 facilities team members, focusing on ensuring the smooth running of maintenance and project management across the buildings. This is an ideal opportunity for someone with strong leadership skills and a passion for driving team performance, development, and growth.

You will work closely with contractors, manage daily operations, and ensure that the team is consistently working to a high standard. Your role will involve overseeing the team's training and development, ensuring that each member has a clear development plan and the skills to succeed in their roles.

Key Responsibilities

Leadership & Team Management:

• Lead, motivate, and manage a team of 10 facilities staff across 5 properties.
• Conduct regular 1:1s to help team members grow professionally, providing ongoing support, coaching, and guidance to ensure personal and professional development.
• Identify staff skill sets, shortages, and upskilling needs, and implement training plans to enhance team performance.
• Allocate tasks based on skill sets and ensure job completion in a timely and efficient manner.

Operations Management:

• Manage day-to-day facilities operations, ensuring tasks are issued, tracked, and completed via the PDA system.
• Oversee the smooth running of building maintenance, including handling contractor relationships, health and safety compliance, and ensuring maintenance tasks are prioritised.
• Ensure that all jobs issued to staff are appropriately allocated, and all work is completed to the highest standard.

Project Management:

• Manage and oversee project work, ensuring that all projects are completed within set timelines, standards, and budgets.
• Coordinate with external contractors, suppliers, and internal teams to ensure projects are executed efficiently.
• Oversee plant room knowledge, assisting with troubleshooting or arranging for maintenance when required.

Staff Development & Performance:

• Identify skill gaps and provide tailored training for team members, ensuring all staff are equipped with the skills and knowledge required for their roles.
• Foster a culture of continuous improvement by encouraging staff to take ownership of their development and achieve their personal development goals.
• Track team performance, providing feedback, coaching, and mentoring as necessary to ensure optimal performance.

Requirements

• Driving License Essential - Must have a full UK driving license as the role involves travel between properties.
• Previous experience in a supervisory or team leader role, with a focus on facilities management or maintenance.
• Strong leadership skills, with the ability to manage and develop a diverse team.
• Excellent communication skills and the ability to build strong relationships with both internal teams and external contractors.
• Experience in project management, with the ability to coordinate multiple tasks and manage competing priorities.
• Strong organisational skills with the ability to work under pressure and deliver results.
• Desirable but not essential: Knowledge of plant rooms and facilities systems. Full on-the-job training provided.

Benefits

• Competitive salary of 36,000 - 40,000 per year.
• Opportunities for progression and career development within the company.
• Comprehensive training and on-the-job development.
• Generous holiday entitlement (25 days + bank holidays).
• Access to staff development programs and personal growth opportunities.
• Pension scheme and other employee benefits