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Credit Control Assistant

Randstad Delivery (GBS)
Posted 19 hours ago, valid for 4 days
Location

Croydon, Surrey CR0 5RD

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job opportunity is with a leading company seeking candidates with previous phone experience and the ability to thrive in fast-paced environments.
  • Responsibilities include issuing service charge demands, sending reminders, updating arrears tracking systems, and liaising with estate managers.
  • Candidates will also be responsible for monitoring payments, raising and billing fees, and handling queries via phone, email, or letter.
  • The position requires a minimum of 1-2 years of relevant experience, and the salary is competitive but not specified in the job description.
  • Applications are encouraged from all sections of society, and candidates must be eligible to live and work in the UK.

Are you looking for an exciting opportunity to forge a career within a leading company? Do you have previous experience working on the phones? Do you thrive in fast paced environments? Then look no further as this could be just the job for you!

Demands

Issuing Demands for Service Charges/Ground Rents as per the lease terms.

Reminders

  • Responsible for issuing all reminders on a timely basis.
  • Reviewing and updating arrears tracking system on PMS
  • Sending out first reminders
  • Reviewing notes and other records on PMS when final reminders are due
  • Liaising with Estate managers and sending out final reminders as instructed
  • Monitoring standing orders/direct debits and payment agreements
  • Raising and billing all fees

Referrals for further action

  • Liaising with Estate managers with regard to further action on accounts
  • Forwarding accounts to Debt collection with appropriate paperwork
  • Raising and billing fees

Other duties

  • Answering and responding to queries by telephone/email/letter
  • Noting accounts
  • Filing

If this is of interest please apply now.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.