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Interaction Recruitment are recruiting for an experienced Branch Operations Manager to join their busy client in Croydon. The successful candidate will come from a Building Supplies / Builders Merchant background and will have a worked within a Branch Operations Manager, Assistant Branch Manager or Warehouse / Transport Manager role previously.
Salary: £35k to £40k per annum (DOE)
The working hours are: Monday to Friday 06:30am to 4:30pm & 1 Saturday on 1 off 07:00am to 11:00am
This role involves:
- Oversee all health and safety responsibilities, ensuring compliance with company procedures.
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Schedule deliveries and collections from the sales team.
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Manage fleet compliance, truck and driver card downloads, and PMI/MOT schedules.
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Maintain driver files, monitor speeding, and manage breakdowns, maintenance, and fuel.
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Handle driver accidents/incidents and agency cover, including insurance and license information.
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Oversee driver CPC training and tracker system.
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Conduct daily health & safety walks with the yard manager.
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Ensure paperwork compliance and proper PPE distribution.
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Oversee pick note distribution, signing off deliveries, and checking goods location and weight limits.
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Assist branch manager with weekly stock taking and quarterly templates.
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Monitor stock levels and support the branch manager in inventory management.
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Conduct health and safety checks (racking, alarms, fire safety, etc.) and report near misses, visitors, and accidents.
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Maintain keyholder responsibilities and access to secure areas and security footage.
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Identify areas for security improvements.
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Assist with sales, including answering phones and chasing quotes.
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Support branch manager in maintaining an excellent customer experience while ensuring health and safety standards.
To be considered for this role you must have:
- Previously worked within a Branch Operations Manager, ABM or Transport / Yard Manager role within a building supplies business
- Customer service experience
- Purchasing and stock control experience
- A good understanding of Building Supplies industry
- Strong negotiation / influencing skills
- A Full UK Driving Licence
- The ability to forge and maintain strong working relationships with all stakeholders
- Good literacy and numeracy skills
- IT skills – able to use Microsoft Office packages and database software
- Experience of working towards a budget / sales targets
- Previous experience of team leadership
- Previous knowledge of P&L account (preferable)
- Counterbalance FLT license (preferable)
Benefits:
- Annual Bonus
- Pension
- Private Healthcare
If you're interested in this role and would like more information then please contact (url removed)
Branch Operations Manager / Building Supplies / Builders Merchant / Warehouse Manager / Yard Manager / Transport Manager / Trade Counter Manager / ABM / Assistant Branch Manager
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