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Interaction Recruitment are recruiting for an experienced Branch Operations Manager to join their busy client in Croydon. The successful candidate will come from a Building Supplies / Builders Merchant background and will have a worked within a Branch Operations Manager, Assistant Branch Manager or Warehouse / Transport Manager role previously.
Salary: £35k to £40k per annum (DOE)
The working hours are: Monday to Friday 06:30am to 4:30pm & 1 Saturday on 1 off 07:00am to 11:00am
This role involves:
- Maintaining and building positive working relationships with customers and staff.
- Provide coaching, leadership and motivation of all team members
- Ensure branch compliance with health and safety, environmental and quality management systems and legislation
- Strictly adhere to the company’s health and safety initiative and assist the Branch Manager in providing a safe working environment for all staff, customers and visitors alike
- Ensure the branch team work closely to adhere to all operational objectives and requirements as set by Branch Manager and company.
- Monitor staff absences and time keeping - whilst helping provide staff welfare, clothing and PPE
- Ensure any incident reporting is updated in line with company procedures.
- Engender a culture within the branch setting the highest standards of business ethics, environmentally responsible behaviour and compliance with corporate requirements
- Be familiar with ALL roles within the branch to provide adhoc support with any part of the business, including working on the trade counter, loading customers, managing transport and admin support
- Any other reasonable duties within the individual’s capabilities
- Working to agreed KPIs to ensure results in terms of health and safety compliance
- Manage and improve all operational procedures
To be considered for this role you must have:
- Previously worked within a Branch Operations Manager, ABM or Transport / Yard Manager role within a building supplies business
- Sales and customer service experience
- A good understanding of Building Supplies industry
- Strong negotiation / influencing skills
- A Full UK Driving Licence
- The ability to forge and maintain strong working relationships with all stakeholders
- Good literacy and numeracy skills
- IT skills – able to use Microsoft Office packages and database software
- Experience of working towards a budget / sales targets
- Previous experience of team leadership
- Previous knowledge of P&L account (preferable)
- Counterbalance FLT license (preferable)
If you're interested in this role and would like more information then please contact Jack Ibbotson in our Watford office on (phone number removed) or (url removed)
Branch Operations Manager / Building Supplies / Builders Merchant / Warehouse Manager / Yard Manager / Transport Manager / Trade Counter Manager / ABM / Assistant Branch Manager
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