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Rapid Assessment Worker
Croydon
14.21 per hour
3 month fixed term contract
3 days per week (Mon-Fri: 10am-6pm)
This role is based in our client based in Croydon which is a ten-bed rapid assessment unit for customers referred to them.
Key Responsibilities:
In this position, you will be expected to -
- Hold a caseload of key clients and conduct regular key working sessions resulting in agreed Support Plans
- Complete comprehensive risk and needs assessments and HB applications.
- Work with service users to identify their strengths and goals through an asset-based approach to support
- Support service users to identify positive move on options and live more independent lives
- Establish supportive and professional relationships with customers and deal effectively with unpredictable and challenging situations in a professional and sensitive manner
- Carry out regular Health and Safety inspections
- Support service users to pay their rent, including providing advice on benefits and debt management
- Ensure all voids are advertised and lettings made promptly
- Support and advise customers on any matters relating to their occupancy agreements
- Respond proactively to maintenance issues.
- Remove items, clean and make rooms ready for new occupants, where required
- Keep timely and accurate records including customer files, monitoring information etc
- Complete SNAP forms
Experience and qualifications
- Experience of supporting vulnerable people (adults or young adults as per the needs of the specific project) to achieve independent living
Knowledge
- An understanding of the reasons why people become homeless and the needs and challenges they face
- Knowledge of safeguarding issues and how they apply in day-to-day work
- Knowledge of statutory and voluntary resources available to homeless people including an understanding of welfare benefits
Please apply with your CV via the apply button.
