Pensions Projects Administrator

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Pensions Projects Administrator

We are seeking a project administrator to support our pension scheme administration service.

This role is specifically intended to support the operational teams in delivering scheme projects alongside business-as-usual operations. You will be supporting the operational teams in the delivery of technical administration projects but will not have any direct client operational/portfolio responsibilities. This role is designed to help us quickly adapt and deliver administration projects without the need to divert resources from existing day-to-day operations.

The types of projects you may be asked to work on will include, but is not limited to, the following: GMP reconciliation projects; GMP equalisation projects; benefit analysis and rectification work; insurance transactions; individual technical or high priority cases; scheme events; data work; support and cover for the operational teams when necessary.

This role can be based in our Croydon, Manchester, Reading, Leeds, Bristol, Birmingham, Edinburgh or Glasgow city centre office with a hybrid workstyle.

Main Responsibilities

• Project Support: Assist in the planning, execution, and monitoring of pension administration projects, ensuring they are completed on time and within budget.
• Data Analysis: Perform data analysis and validation to ensure the accuracy and integrity of pension data. Identify and resolve discrepancies under supervision.
• Reporting: Prepare regular project status reports, highlighting key milestones, risks, and issues. Provide recommendations for improvement where necessary.
• Compliance: Ensure all project activities comply with relevant regulations, industry standards, and internal policies. Stay updated on changes in pension legislation and best practices.
• Stakeholder Management: Collaborate with internal and external stakeholders, including clients, team members, and third-party providers, to ensure effective communication and project delivery.
• Process Improvement: Identify opportunities for process improvements and efficiencies within pension administration projects. Implement best practices and innovative solutions to enhance service delivery.
• Documentation: Maintain comprehensive project documentation, including project plans, risk registers, and issue logs. Ensure all documentation is accurate, up-to-date, and easily accessible.
• Training and Support: Provide support to team members and clients on project-related activities and pension administration processes.

Experience and Competencies Required

• Demonstrable experience of delivering administration services to Defined Benefit pension schemes.
• Strong analytical and problem-solving skills, with a keen eye for detail.
• Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders.
• Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously.
• Experience of working in a third-party administration environment.
• Proficiency in MS Office Suite, particularly excel.
• Willingness to learn and develop in the field of pensions administration.
• Technical pens

Demonstrated Commitment to our Core Purpose

• Power in Partnership: We work in partnership with our clients & each other - building open and trusted relationships. Working together allows us to deliver the best for our clients.
• Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society.
• Strength in Difference: We work with diverse perspectives to find better solutions. Working with differences makes us stronger.
• People First: We recognise that pensions is a people business. People are the source of Isio’s expertise and it is people’s lives that we affect through our advice.

What we offer you

Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that’ll be available to you will enable you to do this.

On top, we also offer:

• A competitive remuneration package, including a bonus scheme.
• A defined contribution pension scheme.
• Life insurance.
• Healthcare benefits.
• Income protection benefits.
• 25 days annual leave (plus bank holidays) as standard with the option to purchase additional days of holiday. As well as two additional 'Company’ days - a celebration day for your birthday and an extra day over Christmas.
• Corporate Social Responsibility (CSR) allowance
• Flexible working opportunities.
• A flexible benefits package.
• Internal development programmes including (technical and non-technical) training support and mentor programmes.
• Where required study support including study days, materials and exam entry support.

Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.