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Receptionist -Temporary working Christmas Day & Boxing Day
Role Specific Duties:
- Create a Welcoming Environment: Ensure the reception area is tidy, welcoming, and clean, leaving a positive first-class impression with up-to-date information.
- Visitor Management: Complete the visitors book and notify the appropriate person of their arrival.
- Professional Communication: Answer the telephone and greet callers and visitors in accordance with the agreed policies, ensuring security protocols are followed.
- Efficient Correspondence Handling: Date stamp all received correspondence and ensure it receives prompt attention.
- Administrative Support: Provide comprehensive administrative services, including word processing, minute-taking, and maintaining an effective filing system.
- Accurate Record Keeping: Maintain accurate records, produce basic reports, and complete forms, invoices, and monthly financial returns as delegated.
- Resident Information Management: Respond to requests for information about resident vacancies and assist with administrative procedures for admissions.
- Meeting Coordination: Organize meetings, produce circulars, notices, agendas, and minutes as required.
- Document Management: Type letters and maintain the filing system for the Home Manager.
- Website Maintenance: Work with the Head of Communication & Fundraising Manager to keep the website information up-to-date and handle website inquiries.
- Support for Managers: Provide administrative support to all managers.
- Document Reproduction: Reproduce, staple, collate, and maintain adequate stocks of forms, booklets, and other documents, liaising with external providers as needed.
- Cost-Effective Purchasing: Order and purchase goods and services cost-effectively after receiving appropriate authorization.
- Technology Utilization: Make effective use of all information technology in the home, including word processors, databases, faxes, and email.
General Duties:
- Recruitment Support: Send recruitment literature to applicants and pass them to the HR department for processing, promoting a positive image of the organization and ensuring equal opportunities.
- Uniform and Badge Management: Order uniforms and badges where in use.
- Data Management: Ensure all new starters and leavers' biometric data are added and deleted in accordance with GDPR.
Working with Others: Interface effectively with employees from other departments.
Leading by Example: Undertake other duties as required, commensurate with the level and responsibilities of the post.
Personal Responsibilities:
- Attend statutory and other training as directed by management.
- Communicate with customers to understand their needs.
- Show a keen interest in learning and improving performance.
General:
- Maintain good relationships with other professionals visiting the home.
- Demonstrate experience working with a range of partner organizations.
- Show evidence of continuous professional development.
- Comply with all statutory requirements and legislation (e.g., Health and Safety, COSHH, Moving and Handling, Fire Safety, Environmental Health).
- Be prepared to undertake other duties as requested by the Home Manager or person in charge.
- Note that employment is subject to a satisfactory Enhanced Disclosure and Barring check.
If you are interested in this role and able to work Christmas Day and Boxing Day please apply right away.
