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Client
Local Authority in Croydon
Job Title
Temporary Accommodation Placement Officer
Pay Rate
20.74 an hour PAYE/27.39 an hour UMBRELLA
Hours
36 Hours a week(Mon-Fri) 9AM-5PM
Duration
6 Month Contract
Location
5 DAYS A WEEK IN OFFICE, ONCE TRAINED 1 DAY A WEEK REMOTE
Description
Role Purpose:
>Provide customer-centred advice for those in housing need, enabling residents to make informed choices about housing options available to resolve their housing needs.
>Place homeless households into emergency and long-term temporary accommodation.
>Allocate settled private rented properties to meet a diverse range of needs from homeless households.
>To ring around daily to secure properties for the use of emergency nightly accommodation.
>To follow up any interest from prospective new nightly accommodation landlords in consultation with Procurement Officers, provide them with the relevant information and inform them of the agreed nightly rate.
>Assess applicants' suitability for rehousing in line with legislation and Council policy and allocate properties in accordance with client risks and general circumstances.
>To carry out suitability assessment of all aspects of the accommodation provided in light of the relevant needs, requirements and circumstances of the homeless household and their family.
>To deputise for the TA Placement Team Leader as and when needed with complex case work or at meetings.
>Have a good understanding of the council's policies and procedures for safeguarding children, vulnerable adults and people affected by domestic abuse, and alert Children's Services and/or Adult Social Care if it is suspected that a child or vulnerable adult might be being abused, neglected, or harmed.
Essential experience:
>Issues relating to the acquisition of emergency accommodation.
>Knowledge of diversity and needs of homeless clients.
>Knowledge of working with external providers and the required standards of all types of temporary and settled accommodation.
>Experience of dealing with members of the public in sometimes stressful situations where their expectations cannot always be met.
>Experience of working in a social/private sector housing environment or related field.
>Experience of working in conjunction with all teams within Housing Needs & Homelessness to ensure coordinated service delivery to statutory homeless households and discharge of the Council's duties under homelessness legislation.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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