Housing Officer

Hays Specialist Recruitment Limited

Posted 3 days ago, valid for a month

Croydon, Surrey CR0 5RD

£35,000 - £42,000 per annum

Full Time

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Sonic Summary

A Housing Officer position is available on a permanent basis in Croydon, offering a salary of £35,000.
The role requires the candidate to drive and have access to a vehicle, as it involves managing around 170 properties in the area.
Responsibilities include tenancy and leasehold management, ensuring safety in homes, and improving customer satisfaction.
The ideal candidate should have experience in housing management and a proactive approach to working with customers.
The job offers a hybrid working arrangement with the opportunity to assist tenants with their benefit claims.

Housing Officer

Permanent £35,000

Croydon - Must drive and have access to a vehicle - Hybrid working

Housing Association

Our client is looking for a Housing Officer to own and manage a patch of around 170 properties in and around the Croydon area. You will ensure the housing association delivers excellent tenancy management and leads in customer excellence.

You will also be responsible for the below:

Take ownership for a patch of properties and working with customers to ensure efficient tenancy and leasehold management including letting empty homes, setting service charges, managing repair request and complaints.You will be responsible for the below:

Ensuring customers' homes are safe in relation to gas and fire safety and repairs are carried out effectively, undertaking estate inspections and delivering agreed actions
Working proactively with customers, managing expectations, to ensure that they are able to have successful tenancies and have a positive view of their environment and landlord
Delivering improved performance on key indicators including customer satisfaction, letting empty homes, and inspections
Sign ups and move in's
Assisting tenants with their benefit claims

Please click 'apply now' or contact me for more information

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