Supported Housing Deputy Manager

Supported Housing Deputy Manager – £40,495 plus holiday and benefits – Croydon

The Role

Do you have experience managing supported housing services and working with individuals with complex needs? Are you looking for a leadership role where you can make a real difference in people’s lives? We are looking for a Supported Housing Deputy Manager to join our team in South-East London.

You will support the Supported Housing Manager in overseeing accommodation-based services, ensuring clients receive high-quality housing and support. This is a full-time role (35 hours per week) with an on-call commitment.

If you’re ready for a rewarding leadership role in supported housing, apply today and take the next step in your career with Quo Vadis Trust!

Key Responsibilities:

Client Support & Housing Management

• Oversee individualised support plans and risk assessments.
• Promote a trauma-informed approach to care.
• Ensure properties meet high standards of safety, cleanliness, and client engagement.

Team Management

• Supervise Housing Officers, Care and Support Workers, and Concierge staff.
• Conduct staff appraisals, training, and team meetings.
• Support with rota management and ensure adequate cover for services.

Service Improvement & Compliance

• Ensure services comply with health and safety, safeguarding, and regulatory requirements.
• Audit services regularly and report findings.
• Address complaints and work on continuous service improvements.

Partnership Working

• Work alongside mental health teams, social workers, and external agencies.
• Support clients in engaging with the wider community.

The Organisation:

Quo Vadis Trust is a celebrated Mental Health Charity providing supported housing in South East London. Recognised for our 'Outstanding Approach to Equality & Diversity', we are proud to be a 'Great Place To Work' and have been shortlisted in the ‘Housing with Care Awards’. Our mission is to support individuals with mental health needs in their recovery, promoting independence and community integration.

The Person

We’re looking for someone who:

• Has experience in supported housing and mental health services
• Can manage a team and oversee housing operations
• Understands housing-related welfare benefits and tenancy support
• Is confident in working under pressure and handling challenges
• Is committed to delivering high standards of care and support

A driving licence and access to a vehicle would be an advantage.