We are looking for ticketing Customer Service Assistants to join the team with our Fife based client.
These roles are fixed term, initially working Monday to Friday with a few weekend requirements during busy periods.
This role will include
Answering first line queries
Providing world class customer service
Assisting with customer service and ticket operations
Supporting customers through their ticket purchase journey
Provide ticketing app support
Assist with the fulfillment of non digital ticket orders and ongoing ticketing projects
Providing Ad-Hoc administrative support as required
If you have an excellent knowledge of MS Office (Word, Outlook and Excel), some experience working in a customer service role and experience of working with an events booking system this may be the role for you.
Back to searchTicketing Customer Service Assistant
Key Personnel
Posted 7 hours ago, valid for 24 days
Cupar, Fife KY15, Scotland
£12.21 per hour
Part Time
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Sonic Summary
- We are seeking ticketing Customer Service Assistants for a fixed term position with a Fife-based client.
- The role requires working Monday to Friday with occasional weekend shifts during busy periods.
- Key responsibilities include answering first line queries, providing customer service, and assisting with ticket operations.
- Candidates should have a good knowledge of MS Office and some experience in customer service, particularly with events booking systems.
- The salary for this position is competitive, and applicants should have at least one year of relevant experience.
