We are looking for ticketing Customer Service Assistants to join the team with our Fife based client.
These roles are fixed term, initially working Monday to Friday with a few weekend requirements during busy periods.
This role will include
Answering first line queries
Providing world class customer service
Assisting with customer service and ticket operations
Supporting customers through their ticket purchase journey
Provide ticketing app support
Assist with the fulfillment of non digital ticket orders and ongoing ticketing projects
Providing Ad-Hoc administrative support as required
If you have an excellent knowledge of MS Office (Word, Outlook and Excel), some experience working in a customer service role and experience of working with an events booking system this may be the role for you.
Back to searchTicketing Customer Service Assistant
Key Personnel
Posted 21 hours ago, valid for 20 days
Cupar, Fife KY15, Scotland
£12.21 per hour
Part Time
By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.
Sonic Summary
- We are seeking ticketing Customer Service Assistants for a fixed-term position with our client based in Fife.
- Candidates should have some experience in customer service and familiarity with an events booking system.
- The role requires answering first line queries and providing world-class customer service to assist customers through their ticket purchase journey.
- Successful applicants will receive a competitive salary, though the specific amount is not mentioned in the job description.
- This position requires a strong knowledge of MS Office, particularly Word, Outlook, and Excel.
