Customer Support Advisor

We are working in partnership with a successful and rapidly growing business in Oxford who are recruiting for a Customer Support Advisor to join their team.

As the Customer Support Advisor, you will be responsible for contacting customers to explain the business's services, and guide them through the process. You will be making approximately 50 calls a day so strong customer service experience is essential to thrive in this role!
Benefits for this role include:
- 25 days holiday bank holidays
- Performance-related bonus
- Compassionate leave
- Flexible working (Hybrid)
- Social Events
- Free parking
- Flexi Fridays!
Key responsibilities will include:
- Make a number of outbound calls per day to suppliers to explain the purpose of your call and follow up with the relevant documentation
- Provide accurate information to customers to explain the benefits of the service and guide them through the process
- Build and maintain strong relationships with customers throughout the onboarding process
- Accurately log all contact with customers and ensure follow-up calls are scheduled
- Work closely with your team and participate in team meetings
We are looking for a confident, motivated and enthusiastic individual who is keen to learn!

The salary on offer is ?25,0000 + 10% performance bonus and excellent benefits.

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For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application.
We wish you the best of luck in your job search!