Quality Technician

Company description:

We are FBC UK, Fox's Burton's Companies! ……And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge). 

FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. 

We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Albans. Together, we employ circa 4,000 amazing colleagues across all our locations.  

We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming UK Market Leader.

Whilst we know that we have delicious products we also know that that the key ingredient to our success is our people, and the passion we have for our brands. You could be the jammy to our dodger, party ring to our Fox’s or the choc-chip to our Maryland?!  We knead people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success.

Job description:

We have an exciting opportunity for a QA Raw Materials Technologist to join the team here at FBC UK!

Reporting to the Quality Manager, you will be responsible for ensuring all products manufactured are safe and legal and meet agreed internal and external specifications on a daily basis. This includes carrying out a number of daily, weekly and monthly duties, collecting data and analysing, root cause analysis (including customer complaints and factory day to day issues.)

Your role will also support the Quality Manager to instil a quality culture throughout the site, supporting the operations team to help deliver the overall site objectives.

If you are creative, action oriented and a team player, this could be the role for you…

Main Responsibilities

• To carry out all QA related tasks efficiently, and in a timely manner, all tasks that are allocated to that shift, must be completed on that shift
• To develop a quality culture throughout the manufacturing site by supporting the Quality and QFS manager and site team to continuously improve against standards
• To support the delivery of site technical KPIs
• To carry out a documented and effective shift handover 
• Daily paperwork auditing and spot checks online
• To support operations in relevant corrective actions to ensure any consumer or customer dissatisfaction is addressed
• Partake in investigations alongside operations on any internal incidents that have led to or could potentially lead to out of specification product being produced.
• When necessary raise non conformances and product recalls, communicating to all relevant parties accordingly.
• To ensure all paperwork that is completed is completed in full, at appropriate intervals and is available for audit purposes
• Internal audits and GMP audits 
• Assist when necessary in NPD trials and aid the NPD and Technical team when setting PQE attributes
• Send out weekly and monthly summaries
• Maintain the reel room rejects reporting back to the Raw Materials Technologist
• Durability assessment – weekly check to ensure that all products used on site are within their allocated date and raise NCR’s as required

Who we are looking for

• Good standard of education (numeracy and literacy) either GCSE English & Maths (Grade A-C)/equivalent qualifications/equivalent experience
• Food Safety Level 3 (Desirable)
• HACCP Level 3 (Desirable)
• Experience using computers – pivot tables/excel/word/PowerPoint/downloading photographs
• Willingness to undertaken training in – Pest Awareness/Chemical handling/Allergen/Internal Audits
• Planning and organisation
• Persuasiveness            
• Problem solving and analysis   
• Personal Motivation
• Flexibility and resiliance Ability to work on own initiative
• Multi-tasking
• Accuracy
• Learning Agility

Diversity Statement

FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.