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- Location: Cwmbran
- Job Type: Full-time, Permanent
- Salary: Up to 45,000
Our client is looking for a Manufacturing Engineer to join their service department, supporting the business vision of delivering world-class products and services. This role is crucial in maintaining accredited business and quality management processes, driving continuous improvement, and managing the end-to-end process for the return, upgrade, and repair of customer products.
Day to Day of the role:- Ensure Service lines are operational, perform immediate corrective actions, and collaborate with the Test team for permanent solutions.
- Evaluate the Service layout and make recommendations based on headcount calculations.
- Conduct timing assessments of each line to ensure accuracy and maintenance.
- Support New Product Introduction (NPI) activities and validate first-off products in collaboration with Aftersales.
- Analyse Service data to identify trends, initiate investigations, and document findings for the Service Manager and Aftersales team.
- Assist service repair technicians with new fault investigations and ensure data accuracy through systematic checks.
- Contribute to Root Cause Analysis (RCA) investigations and testing within the Service department.
- Develop and update service instructions for product returns and maintain Work Instructions.
- HNC (Higher National Certificate) in Science, Engineering, or Manufacturing discipline.
- Experience with PFMEA, DMAIC, and 6S methodologies.
- Lean or Lean Six Sigma qualification is preferred.
- CAD experience is desirable.
- Advanced Excel skills.
