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Customer Service Administrator

Reed
Posted 16 hours ago, valid for a month
Location

Dagenham, Greater London RM10 7UP, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Administrator position is located in Dagenham and is a permanent, full-time role with working hours from Monday to Friday, 9am to 5:30pm.
  • The role involves liaising with sales teams, suppliers, and clients, as well as coordinating with in-house operations and finance teams.
  • Candidates are required to have previous experience in a customer service or sales environment and must demonstrate strong prioritization skills and the ability to manage multiple tasks.
  • The salary for this position is competitive, though it is not specified in the job listing.
  • If you are proactive and detail-oriented, this could be a great opportunity to advance your career with a vibrant company.

Customer Service Administrator

Location: DagenhamJob Type: Permanent. Full-time. Hour of Work: Monday to Friday, 9am to 5.30pm

Are you a proactive and detail-oriented professional looking to make a significant impact in a dynamic team?

We are seeking a Customer Service Administrator to join our vibrant company and help us deliver exceptional service to our clients. If successful, you will be involved in all areas of the business, from liaising with our sales team and suppliers to dealing directly with clients and coordinating with our in-house operations and finance teams.

MAIN DUTIES:

  • Gather pricing information and raise quotations in the correct format.
  • Propose alternatives where indicated and adhere to instructed timelines.
  • Live update and amend paperwork as necessary.
  • Raise orders on the Sage system and manage client and manufacturer acknowledgements.
  • Check acknowledgements and obtain Salesman sign-off.
  • Consolidate and arrange deliveries, liaising with clients and nominated installation teams.
  • Support the team with general administrative tasks, answer phone calls, and assist senior team members as needed.

Required Skills & Qualifications:

  • Previous experience within customer service or sales environment
  • Proven ability to handle hard deadlines and clear customer expectations.
  • Strong prioritisation skills and the ability to manage multiple streams of work simultaneously.
  • Proactive attitude and a desire to be part of a team.

Ready to take the next step in your career? To apply for the Customer Service Administrator position today! Interviewing this week!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.