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Office Based
Key Skills: Coordination of Equipment Movement, Liaison between Account Management and end customer, Liaison with distribution teams, must have excellent communication skills.
Excellent + Substantial Benefits
My client is the rapidly growing European subsidiary of a global Film company who specialise in lighting, rigging, generators, etc. They also own film studies as well as facilitate studios for other organisations.
They seek a reliable, self-motivated individual to work as an Equipment Coordinator as part of their operations department. You need to be highly organised and disciplined. You will elevate and maintain the Stock Equipment Department in the companies’ culture and operation. You will be supporting processes and procedures, assisting teams, customers and managers.
Key Duties
- Responsible for coordinating equipment from all departments and ensuring all equipment is checked out onto the correct job before loading.
- Liaise with the Equipment Departments, Account Management team and end customer to ensure all requests and requirements are facilitated in a timely and accurate manner.
- Liaise with the distribution team to organise trucks to be dropped and collected from the loading bays, ensuring that the identity of each vehicle is accurately documented.
- Ensure vehicles are loaded completely and in a timely fashion to maximise loading bay availability and to ensure that vehicles are loaded safely, securely and of an acceptable standard to avoid customer complaint on delivery.
- Work with the Equipment Control Manager & Shift Leaders to understand the current workflow, priority of work and despatch deadlines.
- Ensuring departments understand equipment allocation priorities and agree realistic timescales for each consignment.
- Be responsible for starting and maintaining a job file for each new Job, including a master pull list.
- Ensuring correct communication channels are opened between all relevant parties associated with the production and that all information throughout the day is logged onto the chat.
- Liaise with the account manager about any changes to the job as it progresses, ensuring shortages are reported and dealt with in a timely manner.
- Ensure all delivery paperwork is complete and added to the file when signed by the customer.
- Advise on vehicle size and loading considering load weight and liaise with the Transport Coordinator to agree loading timescales and loading bay requirements.
- Demonstrating a positive approach to the company whilst reacting to the high demands of the business.
- Ability to manage workload efficiently and meet strict deadlines whilst adhering to the priorities of the business.
- To Ensure a clear handover is presented to the following shift, covering any tasks you are not able to complete.
- To cover the Out of hours on call phone and call out duties on a rotation basis.
- To be available for overtime when workflow demands.
Quality Control:
- To have a strong attention to detail, ensuring all equipment is inspected thoroughly and checked out following the correct procedures.
- Ensure all items leaving the premises are scanned to the correct job number.
- Carry out quality control checks and feedback. Checking items are packaged correctly and labelled for each job.
- To capture a quality control photo of every consignment to leave the premises.
- Work with the account handlers to communicate status of Jobs and work to accurately report all shorted items in an accurate and timely manner.
- To ensure when a job/job part is cancelled the equipment is individually returned and removed from that job in an accurate and efficient manner. Making sure the equipment is taken back into the relevant departments and they are notified to ensure its returned to relevant place.
- To maintain your area of work and keep high standards in terms of housekeeping and ensuring that once loaded the bay is cleared and clean for the next job.
Person Specification
- Must be IT literate with a good understanding of Microsoft Word and Excel.
- Able to learn the stock control inventory system.
- Must be able to confidently communicate with clients receiving instruction and giving advice.
- Be able to build strong working relationships with colleagues.
- To be able to work under pressure and to challenge deadlines.
- Must be able to work evenings and weekends as required.
- Experience with stock control systems would be an advantage
- Available to work a 40-hour week on a roster basis between the hours of 07:00 to 20:00 Monday to Saturday. Some additional weekend and evening working will be required.
- Self-motivating and organising with the ability to plan workload keep track of multiple jobs.
