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Office Sales Manager

SRS Recruitment Solutions
Posted 19 days ago, valid for 24 days
Location

Dagenham, Greater London RM9 5RP

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Office Sales Manager position is available at a leading Independent Distributor of Construction Materials in the UK and Ireland.
  • The role requires a minimum of 2 years of experience in a similar fast-paced environment, along with strong leadership and IT skills.
  • Responsibilities include managing a team of Sales Office Administrators, processing customer orders, and enhancing customer experience.
  • The salary for this position is negotiable, reflecting the candidate's experience and qualifications.
  • Knowledge of construction products and experience with sales order processing systems are advantageous for applicants.

Vacancy No 5244

Job Title Office Sales Manager

The Company

Our Client is one of the UK’s and Irelands leading Independent Distributors of Construction Materials supplying thousands of construction products to site nationwide.

They are looking for a driven and enthusiastic individual to join the team as a Sales Office Manager. With experience of working in a similar role within a fast-paced environment, you’ll be responsible for managing a team of administrators who process customer orders and help with customer queries.

The role:

  • Lead a team of Sales Office Administrators who act as the primary point of contact for telephone and email sales orders and queries, and process orders
  • Help coordinate and support sales development operations
  • Record tracking reports for sales, and report monthly sales figures
  • Deal with customers' queries, enquiries, requests and complaints
  • Provide effective solutions that enhance the customer experience
  • Identify areas for improvement in policy and process to ensure excellent customer service
  • Work collaboratively with key stakeholders across the business to ensure business goals are met
  • Provide excellent customer service via telephone and email, responding promptly to customer questions, queries and orders
  • Mentor and develop the Sales Office Administrators, identifying processes that drive continuous improvement
  • Monitor team wellbeing, absences, attendance and performance issues, acting promptly in line with policy

Skills:

  • Excellent leadership ability and relationship-building skills
  • Strong IT skills including working knowledge of MS Excel, Word and Outlook
  • Excellent communication skills, with the confidence to deal with customers on the phone
  • A positive, collaborative and solutions-focused team player with a can-do attitude
  • Organised, proactive and responsive with excellent attention to detail

Qualifications/Experience:

  • Minimum 2 years’ experience in a similar role
  • Experience in using sales order processing systems would be advantageous
  • Knowledge of construction products would be a huge advantage

Location Essex

Salary Negotiable

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.