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The Best Connectiion are recruiting for a permanent Business Development Co-ordinator for our prestigious client based in Darlington.
OVERALL PURPOSE OF THE JOB
Talking to Existing, Lapsed, Onboarding New Customers and Target New Market Prospective Customers to makethem aware of the Product and Service Offers also New Products and Promotions.
This is a businessdevelopment role which will be a key contributor to driving and delivering FPE Seals next phase of growth.
The company distribute and manufacture sealing products including hydraulic seals, mechanical seals, pneumatic seals,hygienic seals, oil seals, O rings, gaskets, seal kits, cylinder parts and associated products to Aftermarket andIndustrial OEM customers and Maintenance Repair and Overhaul (MRO) operations.
The company haveoperations in Darlington, Aberdeen and Breda (Netherlands).
1) REPORTING RELATIONSHIPS
This role will report into theSales & Marketing Manager as part of a wider Sales & Marketing Team
2) KEY RESPONSIBILITIES
Outbound telephone communication with customers. You'll play a key role in developing positive customerrelationships, driving brand product and services awareness, loyalty and sales whilst gathering valuable customerinsights, and supporting the achievement of our sales and growth goals.
3) JOB DIMENSIONS / SCOPE
This role will be UK & Ireland market focused, where you will be allocated target customer accounts to grow anddevelop. This role will be incentivised in the form of commission payments on delivering sales growth which willbe calculated and paid as earned on a quarterly basis (uncapped).
Profile of target Customers will include Existing, Lapsed, Onboarding New Customers and Target New MarketProspective Customers.
4) KNOWLEDGE / SKILLS / EXPERIENCE REQUIRED
Experience in customer service, sales, or a related field
Excellent verbal communication skills with a customer-centric approach
Strong organizational and time management skills
Familiarity with CRM tools and proficiency in Microsoft Office Suite
Ability to build rapport and establish positive relationships with customers
Ability to work independently and as part of a team
Results-driven with a focus on exceeding targets
5) RELATING TO PEOPLE INTERNALLY
This role will work very closely with Sales, Marketing and Product Management teams and wider FPE Teams.
6) RELATING TO PEOPLE EXTERNALLY
Key interactions outside of the clientwill be with Customers and Prospective Customers, may be from time to timewith Key Product Suppliers.
7) KEY COMPETENCIES / CAPABILITIES
Commercially aware, Sales Driven, Ability to Retain Base Product Information with Strong Customer Engagement skills.
8) ADDITIONAL INFORMATION
This business development role is internally based but will present opportunities for successful candidates to pushout into the field to see Customers from time to time to follow up on qualified opportunities and attend industrynetworking and trade event representing the company.
REMUNERATION PACKAGE;
Basic Salary ca.30,000 experience dependant
Commission; OTE 5,000 (but uncapped potential)
Company Pension & Life Cover (3 x salary)
Employee Assistance Scheme
Health Sheild scheme
Salary Extras scheme (incl. Cycle to Work scheme, Retail & Gym discounts and various)
Annual Leave Days; 23 (25 after 1 year completed service)
Suitable Candidates will be invited to register online via our digital onboarding system.
