Customer Order Processor

Nigel Wright Group

Posted 2 days ago, valid for 6 days

Darlington, Durham DL1 3NL, England

Full Time

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Sonic Summary

The company is seeking a temporary Customer Order Processor for an ongoing role in a well-known manufacturing firm.
Candidates must have experience in order processing systems, preferably in a supply chain environment, and be proficient in Microsoft Office, particularly Excel.
The position offers hybrid working arrangements after training and provides a supportive team environment.
The salary for this role is competitive, reflecting the candidate's experience and skills.
Applicants should have at least one year of relevant experience to be considered for this position.

The RoleI am delighted to be supporting a well-renowned manufacturing company with their search for an on-going temporary Customer Order Processor. This opportunity offers hybrid working arrangements after training, an excellent working environment, and the chance to join a fantastic team!Duties:

Actioning orders and queries
Completing order processing – using Electronic Ordering (EDI)
Coordinating the customer orderbook – On Time In Full (OTIF)
Answering day-to-day queries from both customers and the warehouse. These may be stock related, regarding bookings or relevant to supplier portals
Coordinating the investigation and corrective actions relating to credits
Maintaining systems and price files
Providing support to the Consumer Brands
Answering calls from retailers

The PersonSkills/Attributes:

Experience with order processing systems (ERP) (e.g. PRMS / REX)
Competent in the use of Microsoft Office packages, specifically Excel
The successful candidate will have experience in a supply chain environment
Excellent communication and interpersonal skills are a prerequisite of this position, both internal and external

Next StepsPlease contact for further details.

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