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Customer Service Advisor

Castle View Group
Posted 5 days ago, valid for a month
Location

Darlington, Durham DL3 7RL, England

Salary

£12.05 - £12.34 per hour

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE.

Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. Youll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way.

You dont need specific experience to join us. Provided youre naturally helpful, calm and can build relationships we can train you on the rest.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. Were here to support you in being successful, meaning well do everything we can to make sure you dont miss that appointment, or can look after your family in an emergency. Just a few ways were doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

Whats in it for you?

Agreatstarting salary of£23,504.00

Hugediscounts of EE & BT products including your Mobile and Broadband saving youhundredsofpoundsevery year.

Support in carving your own career path. We are passionate about developing our people and well support you to achieve the career you want.

Season TicketTravel Loan giving you the funds topay for your travelto and from work up front, making a difference where it counts.

Volunteering days, so you cangive backto your local community.

Optional Private Healthcare and Dental, to protect you and your family.

Salary: £23,504.00

Full Time:Permanent

Salary:£23,504 rising to £24,064 at 9 months in role, plus uncapped commission

Hourly rate:£12.05 per hour rising to £12.34 per hour at 9 months in role

All training provided

To Apply, send an up-to-date CV.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.